FAQ
1) There isn't time to ship my Alina Simone tickets; can I get my tickets at will call?Yes, you can either get your Alina Simone tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Alina Simone ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your alternative tickets. Note: If you are picking your Alina Simone tickets up at will call, be sure to bring your ID to the box office window.
2) What do I do if my order for Alina Simone tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Alina Simone tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Alina Simone order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Alina Simone tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Alina Simone tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
3) How do I find parking information, security procedures, and the Alina Simone gate opening times for the venue?The best way to get the most accurate and updated Alina Simone event details is to contact venue directly. A alternative representative will be able to direct you to find more information about parking and any relevant security details for the Alina Simone event. The representative will also be able to provide you with the Alina Simone gate/door opening times. In most cases, this Alina Simone event information will also be available on the venues web site.
4) I think I may have received the wrong Alina Simone tickets. What do I do?It is rare that a buyer will receive the wrong Alina Simone tickets, but accidents can happen. If you believe that you have received the incorrect Alina Simone tickets, please contact the ticket broker that is listed on your Alina Simone receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Alina Simone tickets are in a better section, then the ticket broker might have decided to upgrade your Alina Simone tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Alina Simone tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
5) Do you offer discounted tickets for alternative events?Yes, TicketSupply.com offers discounted pricing on tickets for alternative events and every other concert event. You can search by alternative or by the name of a specific performer (i.e. "Alina Simone") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.