FAQ
1) I think I may have received the wrong Ambrose tickets. What do I do?It is rare that a buyer will receive the wrong Ambrose tickets, but accidents can happen. If you believe that you have received the incorrect Ambrose tickets, please contact the ticket broker that is listed on your Ambrose receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Ambrose tickets are in a better section, then the ticket broker might have decided to upgrade your Ambrose tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Ambrose tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
2) How do I find the seats for Ambrose tickets?On the page containing Ambrose ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Ambrose seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Ambrose ticket notes.
3) What do I do if the Ambrose start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Ambrose event. They would be happy to let you know of any changes to the Ambrose event.
4) I want to attend the Ambrose event in several cities. Can I view the entire Ambrose schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Ambrose tour dates to simplify your shopping experience. Just search Ambrose or browse the concert section for Ambrose. There you will see the Ambrose schedule listed and you'll find the dates that the Ambrose event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Ambrose or been to a concert or alternative event then feel free to just ask one of our ticket specialists.
5) I ordered my Ambrose tickets. When will they ship?Once you have ordered your Ambrose tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Ambrose tickets using the website link and/or contact your ticket broker for more information. We guarantee that your alternative tickets will arrive in time for the Ambrose event!