FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Amen The Animal tickets?If you did not receive the email needed to print your Amen The Animal tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Amen The Animal receipt. They can resend the Amen The Animal tickets for you. If you are unable to find your alternative ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if my order for Amen The Animal tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Amen The Animal tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Amen The Animal order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Amen The Animal tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Amen The Animal tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
3) How do I find parking information, security procedures, and the Amen The Animal gate opening times for the venue?The best way to get the most accurate and updated Amen The Animal event details is to contact venue directly. A alternative representative will be able to direct you to find more information about parking and any relevant security details for the Amen The Animal event. The representative will also be able to provide you with the Amen The Animal gate/door opening times. In most cases, this Amen The Animal event information will also be available on the venues web site.
4) I think I may have received the wrong Amen The Animal tickets. What do I do?It is rare that a buyer will receive the wrong Amen The Animal tickets, but accidents can happen. If you believe that you have received the incorrect Amen The Animal tickets, please contact the ticket broker that is listed on your Amen The Animal receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Amen The Animal tickets are in a better section, then the ticket broker might have decided to upgrade your Amen The Animal tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Amen The Animal tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
5) Who determines the face value of my Amen The Animal ticket?The artist, venue, or promoter determines the face value of your Amen The Animal ticket. TicketSupply.com does not play any role in determining face values of Amen The Animal or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.