FAQ
1) What do I do if my order for Amongst The Darkest Days tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Amongst The Darkest Days tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Amongst The Darkest Days order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Amongst The Darkest Days tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Amongst The Darkest Days tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
2) I think I may have received the wrong Amongst The Darkest Days tickets. What do I do?It is rare that a buyer will receive the wrong Amongst The Darkest Days tickets, but accidents can happen. If you believe that you have received the incorrect Amongst The Darkest Days tickets, please contact the ticket broker that is listed on your Amongst The Darkest Days receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Amongst The Darkest Days tickets are in a better section, then the ticket broker might have decided to upgrade your Amongst The Darkest Days tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Amongst The Darkest Days tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
3) How do I find parking information, security procedures, and the Amongst The Darkest Days gate opening times for the venue?The best way to get the most accurate and updated Amongst The Darkest Days event details is to contact venue directly. A alternative representative will be able to direct you to find more information about parking and any relevant security details for the Amongst The Darkest Days event. The representative will also be able to provide you with the Amongst The Darkest Days gate/door opening times. In most cases, this Amongst The Darkest Days event information will also be available on the venues web site.
4) I ordered my Amongst The Darkest Days tickets. When will they ship?Once you have ordered your Amongst The Darkest Days tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Amongst The Darkest Days tickets using the website link and/or contact your ticket broker for more information. We guarantee that your alternative tickets will arrive in time for the Amongst The Darkest Days event!
5) What do I do if the Amongst The Darkest Days start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Amongst The Darkest Days event. They would be happy to let you know of any changes to the Amongst The Darkest Days event.