FAQ
1) How do I make sure that the Astari Nite discount code is properly applied to my alternative order?All of our tickets are offered at discounted prices. However, if a Astari Nite discount code was provided, simply enter it in the proper area at checkout. Once you enter the Astari Nite discount code, scroll up and verify that the discount code was applied for your Astari Nite tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
2) What do I do if the Astari Nite event that I had tickets for is postponed and rescheduled but I cannot go?If the Astari Nite event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Astari Nite tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Astari Nite schedule to reflect the new date. TicketSupply.com is not responsible for postponed Astari Nite events and can not issue any refunds for these. If there is no rescheduled date and the Astari Nite event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) Why are there sometimes fees charged for picking up Astari Nite tickets?Last minute Astari Nite orders may be subject to an additional fee because of the logistics of getting your Astari Nite tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) Who determines the face value of my Astari Nite ticket?The artist, venue, or promoter determines the face value of your Astari Nite ticket. TicketSupply.com does not play any role in determining face values of Astari Nite or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
5) What do I do if I never received or I accidentally deleted the email needed to print my Astari Nite tickets?If you did not receive the email needed to print your Astari Nite tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Astari Nite receipt. They can resend the Astari Nite tickets for you. If you are unable to find your alternative ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.