FAQ
1) I think I may have received the wrong Balanchine Spectacular tickets. What do I do?It is rare that a buyer will receive the wrong Balanchine Spectacular tickets, but accidents can happen. If you believe that you have received the incorrect Balanchine Spectacular tickets, please contact the ticket broker that is listed on your Balanchine Spectacular receipt and provide your order number. Please note that your name isn't always the name on the ballet tickets and that isn't a problem, those are your theater tickets. If the Balanchine Spectacular tickets are in a better section, then the ticket broker might have decided to upgrade your Balanchine Spectacular tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Balanchine Spectacular tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on ballet tickets so you should not have any concerns.
2) I want to attend the Balanchine Spectacular event in several cities. Can I view the entire Balanchine Spectacular schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Balanchine Spectacular tour dates to simplify your shopping experience. Just search Balanchine Spectacular or browse the theater section for Balanchine Spectacular. There you will see the Balanchine Spectacular schedule listed and you'll find the dates that the Balanchine Spectacular event will be held in your desired locations. If you have been to a theater event before then be sure to select the best seats for your preference. If you haven't seen Balanchine Spectacular or been to a theater or ballet event then feel free to just ask one of our ticket specialists.
3) Are the listed prices for Balanchine Spectacular tickets different from their face value?In most cases, the listed price will be different from the face value of the Balanchine Spectacular tickets. The posted price for these Balanchine Spectacular tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Balanchine Spectacular tickets. Buyers may pay more or less than face value for their Balanchine Spectacular tickets.
4) What if the Balanchine Spectacular event is postponed?If the Balanchine Spectacular event is postponed, your Balanchine Spectacular tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Balanchine Spectacular tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Balanchine Spectacular tickets.
5) I purchased more than one Balanchine Spectacular ticket, are all the seats together?Unless it is clearly noted on the Balanchine Spectacular ticket notes, all of the tickets for the Balanchine Spectacular event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Balanchine Spectacular receipt.