FAQ
1) What if I don't know which theater event I want to see?If you like theater events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Ballet Hawaii"). Or, you can locate all performers at a particular theater venue and choose that way.
2) How do I know if the Ballet Hawaii event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Ballet Hawaii event, contact the venue to see if the event has been postponed or cancelled. The theater venue will have the most updated Ballet Hawaii event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
3) How do I find parking information, security procedures, and the Ballet Hawaii gate opening times for the venue?The best way to get the most accurate and updated Ballet Hawaii event details is to contact venue directly. A ballet representative will be able to direct you to find more information about parking and any relevant security details for the Ballet Hawaii event. The representative will also be able to provide you with the Ballet Hawaii gate/door opening times. In most cases, this Ballet Hawaii event information will also be available on the venues web site.
4) What do I do if my order for Ballet Hawaii tickets has not been confirmed by the ticket broker?If the ballet ticket broker has not confirmed your order for Ballet Hawaii tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Ballet Hawaii order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Ballet Hawaii tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Ballet Hawaii tickets, we will try to find those with a similar price and location. However, supply and demand for ballet events dictate price and location so there are no guarantees.
5) What if the Ballet Hawaii event is postponed?If the Ballet Hawaii event is postponed, your Ballet Hawaii tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Ballet Hawaii tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Ballet Hawaii tickets.