FAQ
1) What do I do if my order for Cacti & Other Works tickets has not been confirmed by the ticket broker?If the ballet ticket broker has not confirmed your order for Cacti & Other Works tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Cacti & Other Works order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Cacti & Other Works tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Cacti & Other Works tickets, we will try to find those with a similar price and location. However, supply and demand for ballet events dictate price and location so there are no guarantees.
2) What do I do if the Cacti & Other Works event that I had tickets for is postponed and rescheduled but I cannot go?If the Cacti & Other Works event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Cacti & Other Works tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Cacti & Other Works schedule to reflect the new date. TicketSupply.com is not responsible for postponed Cacti & Other Works events and can not issue any refunds for these. If there is no rescheduled date and the Cacti & Other Works event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) How can I find theater tickets to see Cacti & Other Works on TicketSupply.com?Browse the theater section of the site or type Cacti & Other Works into the search box on the site. TicketSupply.com always offers Cacti & Other Works tickets at the best-price online. If you are looking for another theater or ballet event then be sure to act quickly so you find the best-priced ballet tickets and seats from our large inventory!
4) Why isn't my name displayed on my Cacti & Other Works tickets?You are purchasing these Cacti & Other Works tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Cacti & Other Works event. Since the theater venue only scans the ticket barcodes, the name on the Cacti & Other Works ticket is irrelevant. It should not prevent you from seeing Cacti & Other Works and experiencing the full ballet event.
5) What if I don't know which theater event I want to see?If you like theater events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Cacti & Other Works"). Or, you can locate all performers at a particular theater venue and choose that way.