FAQ
1) How do I know if the Carmen Suite event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Carmen Suite event, contact the venue to see if the event has been postponed or cancelled. The theater venue will have the most updated Carmen Suite event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
2) What do I do if I never received or I accidentally deleted the email needed to print my Carmen Suite tickets?If you did not receive the email needed to print your Carmen Suite tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Carmen Suite receipt. They can resend the Carmen Suite tickets for you. If you are unable to find your ballet ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your theater ticket experience is as easy and worry-free as possible.
3) Why isn't my name displayed on my Carmen Suite tickets?You are purchasing these Carmen Suite tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Carmen Suite event. Since the theater venue only scans the ticket barcodes, the name on the Carmen Suite ticket is irrelevant. It should not prevent you from seeing Carmen Suite and experiencing the full ballet event.
4) How do I find parking information, security procedures, and the Carmen Suite gate opening times for the venue?The best way to get the most accurate and updated Carmen Suite event details is to contact venue directly. A ballet representative will be able to direct you to find more information about parking and any relevant security details for the Carmen Suite event. The representative will also be able to provide you with the Carmen Suite gate/door opening times. In most cases, this Carmen Suite event information will also be available on the venues web site.
5) I ordered my Carmen Suite tickets. When will they ship?Once you have ordered your Carmen Suite tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Carmen Suite tickets using the website link and/or contact your ticket broker for more information. We guarantee that your ballet tickets will arrive in time for the Carmen Suite event!