FAQ
1) What if I don't know which theater event I want to see?If you like theater events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Charlotte Youth Ballet"). Or, you can locate all performers at a particular theater venue and choose that way.
2) What do I do if the ballet event that I have tickets for is cancelled and no replacement Charlotte Youth Ballet event is scheduled?We suggest calling your ticket broker that was listed on your Charlotte Youth Ballet order receipt. You may need to return the Charlotte Youth Ballet tickets to receive a full refund. If you have received your Charlotte Youth Ballet tickets electronically, you do not need to return them. The ballet ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) What if the Charlotte Youth Ballet event is postponed?If the Charlotte Youth Ballet event is postponed, your Charlotte Youth Ballet tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Charlotte Youth Ballet tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Charlotte Youth Ballet tickets.
4) I purchased more than one Charlotte Youth Ballet ticket, are all the seats together?Unless it is clearly noted on the Charlotte Youth Ballet ticket notes, all of the tickets for the Charlotte Youth Ballet event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Charlotte Youth Ballet receipt.
5) Do you provide information regarding the Charlotte Youth Ballet?Yes, we list additional information about the Charlotte Youth Ballet so you can ensure that this is the ballet event that you wish to attend. You can also find more information about the theater venue. This will allow you to verify that it is the proper event before you make your Charlotte Youth Ballet ticket purchase.