FAQ
1) I want to purchase ballet tickets but I don't know if an event for Chroma is planned in the near future. How do I find information about the Chroma schedule?TicketSupply.com posts the Chroma schedule if it has been made public. You can view the Chroma schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Chroma. Just select the tickets you want, make a purchase, and get ready to attend that ballet event of a lifetime!
2) What do I do if my order for Chroma tickets has not been confirmed by the ticket broker?If the ballet ticket broker has not confirmed your order for Chroma tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Chroma order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Chroma tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Chroma tickets, we will try to find those with a similar price and location. However, supply and demand for ballet events dictate price and location so there are no guarantees.
3) Do you have cheap tickets for Chroma events?Yes, TicketSupply.com offers a wide selection of cheap tickets for Chroma shows. You can search by city, state, or by entering "Chroma" in the search box on our web site. If you want to find other theater events, go to the theater section of our web site and view the selection of cheap tickets available.
4) I think I may have received the wrong Chroma tickets. What do I do?It is rare that a buyer will receive the wrong Chroma tickets, but accidents can happen. If you believe that you have received the incorrect Chroma tickets, please contact the ticket broker that is listed on your Chroma receipt and provide your order number. Please note that your name isn't always the name on the ballet tickets and that isn't a problem, those are your theater tickets. If the Chroma tickets are in a better section, then the ticket broker might have decided to upgrade your Chroma tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Chroma tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on ballet tickets so you should not have any concerns.
5) I do not want to miss the upcoming event for Chroma. Do you have the event schedule?Yes! All information about the Chroma tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Chroma schedule. The schedule will be available in the theater, ballet section. Look for your location and purchase the cheapest tickets available for this excellent theater event. You can also stay fully informed by signing up for our newsletter, we have information about Chroma regularly.