FAQ
1) What do I do if the ballet event that I have tickets for is cancelled and no replacement Cincinnati Ballet Toybox event is scheduled?We suggest calling your ticket broker that was listed on your Cincinnati Ballet Toybox order receipt. You may need to return the Cincinnati Ballet Toybox tickets to receive a full refund. If you have received your Cincinnati Ballet Toybox tickets electronically, you do not need to return them. The ballet ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) Is there a guarantee for the delivery of your Cincinnati Ballet Toybox tickets?You will be notified of the approximate ship date after you order. Typically Cincinnati Ballet Toybox tickets are shipped within 1 business day but there may be cases where the ballet tickets are not shipped right away. We guarantee that your Cincinnati Ballet Toybox tickets will arrive to you in time for the event. If it is not possible to get your Cincinnati Ballet Toybox tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the ballet event.
3) Help!!! I lost my Cincinnati Ballet Toybox tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Cincinnati Ballet Toybox tickets. You can contact the ticket broker to see if he or she can have the venue resend the Cincinnati Ballet Toybox tickets. However, there are no guarantees so it is important that you keep the Cincinnati Ballet Toybox tickets safe once you receive them. You can find your Cincinnati Ballet Toybox ticket broker's information on your receipt that was emailed to you.
4) I want to attend the Cincinnati Ballet Toybox event in several cities. Can I view the entire Cincinnati Ballet Toybox schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Cincinnati Ballet Toybox tour dates to simplify your shopping experience. Just search Cincinnati Ballet Toybox or browse the theater section for Cincinnati Ballet Toybox. There you will see the Cincinnati Ballet Toybox schedule listed and you'll find the dates that the Cincinnati Ballet Toybox event will be held in your desired locations. If you have been to a theater event before then be sure to select the best seats for your preference. If you haven't seen Cincinnati Ballet Toybox or been to a theater or ballet event then feel free to just ask one of our ticket specialists.
5) Is there a way for me to verify that my Cincinnati Ballet Toybox tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Cincinnati Ballet Toybox, or any other, tickets. However, TicketSupply.com verifies that all Cincinnati Ballet Toybox tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.