FAQ
1) I think I may have received the wrong Cinderella Story tickets. What do I do?It is rare that a buyer will receive the wrong Cinderella Story tickets, but accidents can happen. If you believe that you have received the incorrect Cinderella Story tickets, please contact the ticket broker that is listed on your Cinderella Story receipt and provide your order number. Please note that your name isn't always the name on the ballet tickets and that isn't a problem, those are your theater tickets. If the Cinderella Story tickets are in a better section, then the ticket broker might have decided to upgrade your Cinderella Story tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Cinderella Story tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on ballet tickets so you should not have any concerns.
2) How can I find theater tickets to see Cinderella Story on TicketSupply.com?Browse the theater section of the site or type Cinderella Story into the search box on the site. TicketSupply.com always offers Cinderella Story tickets at the best-price online. If you are looking for another theater or ballet event then be sure to act quickly so you find the best-priced ballet tickets and seats from our large inventory!
3) As a buyer of Cinderella Story tickets, what are my responsibilities?TicketSupply.com requires all Cinderella Story ticket buyers to review and understand that all sales are final and that Cinderella Story ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any ballet ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Cinderella Story tickets will be good for the rescheduled date.
4) I am trying to find cheap tickets to see Cinderella Story near my city, can you help me?TicketSupply.com offers a wide assortment of Cinderella Story tickets so you are bound to find tickets within your price range. Our inventory is constantly updated so if you do not see the Cinderella Story tickets you are looking for, check back soon or call our ticket specialists for more information on when we are expecting Cinderella Story tickets in your area. Once you find the ballet tickets within your price range, order them quickly so you don't miss a great show by Cinderella Story.
5) Why isn't my name displayed on my Cinderella Story tickets?You are purchasing these Cinderella Story tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Cinderella Story event. Since the theater venue only scans the ticket barcodes, the name on the Cinderella Story ticket is irrelevant. It should not prevent you from seeing Cinderella Story and experiencing the full ballet event.