FAQ
1) I think I may have received the wrong Demonstration tickets. What do I do?It is rare that a buyer will receive the wrong Demonstration tickets, but accidents can happen. If you believe that you have received the incorrect Demonstration tickets, please contact the ticket broker that is listed on your Demonstration receipt and provide your order number. Please note that your name isn't always the name on the ballet tickets and that isn't a problem, those are your theater tickets. If the Demonstration tickets are in a better section, then the ticket broker might have decided to upgrade your Demonstration tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Demonstration tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on ballet tickets so you should not have any concerns.
2) What if I don't know which theater event I want to see?If you like theater events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Demonstration"). Or, you can locate all performers at a particular theater venue and choose that way.
3) I bought Demonstration tickets but now I don't want to go. How do I cancel my order?Unfortunately, because ballet tickets are a one-of-a-kind item our Demonstration ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
4) Is TicketSupply.com offering discounted Demonstration tickets for all venues on the ballet schedule?Yes, TicketSupply.com is offering a huge supply of Demonstration tickets in all cities and venues on the ballet schedule. In fact, we offer a wide variety of tickets for all theater events within every city. You can rest assured that you will find an excellent offering of theater tickets at discounted prices when you visit our site.
5) There isn't time to ship my Demonstration tickets; can I get my tickets at will call?Yes, you can either get your Demonstration tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Demonstration ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your ballet tickets. Note: If you are picking your Demonstration tickets up at will call, be sure to bring your ID to the box office window.