FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Descent tickets?If you did not receive the email needed to print your Descent tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Descent receipt. They can resend the Descent tickets for you. If you are unable to find your alternative ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) How can I get aisle seats to see Descent?For any tickets, including those to see Descent, aisle seats are a hot item. If any Descent ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Descent tickets. Buyers should read the information listed in the ticket posting details (under the Descent specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Descent seats are not located on an aisle.
3) Do you have Descent event tickets?Yes, TicketSupply.com offers tickets for Descent at the lowest prices available. You can easily search our site by typing "Descent" in the search box. Or you can browse to that page directly by visiting concert and then clicking alternative. This will allow you to view the entire inventory of low-priced Descent tickets; you can even view seat information for each Descent ticket, which allows you to make the most informed purchasing decision to see your alternative event!
4) Why isn't my name displayed on my Descent tickets?You are purchasing these Descent tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Descent event. Since the concert venue only scans the ticket barcodes, the name on the Descent ticket is irrelevant. It should not prevent you from seeing Descent and experiencing the full alternative event.
5) What do I do if the alternative event that I have tickets for is cancelled and no replacement Descent event is scheduled?We suggest calling your ticket broker that was listed on your Descent order receipt. You may need to return the Descent tickets to receive a full refund. If you have received your Descent tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.