FAQ
1) I love alternative events! What are the prices of the tickets for January in my area?The prices for January are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to concert and then to alternative; here you will then look for the January listed. January ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all January tickets.
2) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "January"). Or, you can locate all performers at a particular concert venue and choose that way.
3) I think I may have received the wrong January tickets. What do I do?It is rare that a buyer will receive the wrong January tickets, but accidents can happen. If you believe that you have received the incorrect January tickets, please contact the ticket broker that is listed on your January receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the January tickets are in a better section, then the ticket broker might have decided to upgrade your January tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong January tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
4) Why do January tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for January. When you purchase tickets to January you are purchasing from accredited ticket broker companies. The reason the tickets for January vary in price in the same section is due to different ticket brokers listing the January tickets. These brokers often list January tickets competitively based on market standards and availability but their perception and expenses of obtaining the January tickets are different per broker.
5) Who determines the face value of my January ticket?The artist, venue, or promoter determines the face value of your January ticket. TicketSupply.com does not play any role in determining face values of January or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.