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FAQ
1) Is there a way for me to verify that my Joe P. tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Joe P., or any other, tickets. However, TicketSupply.com verifies that all Joe P. tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
2) I ordered my Joe P. tickets. When will they ship?Once you have ordered your Joe P. tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Joe P. tickets using the website link and/or contact your ticket broker for more information. We guarantee that your alternative tickets will arrive in time for the Joe P. event!
3) What do I do if the alternative event that I have tickets for is cancelled and no replacement Joe P. event is scheduled?We suggest calling your ticket broker that was listed on your Joe P. order receipt. You may need to return the Joe P. tickets to receive a full refund. If you have received your Joe P. tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) Why do Joe P. tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Joe P.. When you purchase tickets to Joe P. you are purchasing from accredited ticket broker companies. The reason the tickets for Joe P. vary in price in the same section is due to different ticket brokers listing the Joe P. tickets. These brokers often list Joe P. tickets competitively based on market standards and availability but their perception and expenses of obtaining the Joe P. tickets are different per broker.
5) How do I make sure that the Joe P. discount code is properly applied to my alternative order?All of our tickets are offered at discounted prices. However, if a Joe P. discount code was provided, simply enter it in the proper area at checkout. Once you enter the Joe P. discount code, scroll up and verify that the discount code was applied for your Joe P. tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.