FAQ
1) Who determines the face value of my John and The Locals ticket?The artist, venue, or promoter determines the face value of your John and The Locals ticket. TicketSupply.com does not play any role in determining face values of John and The Locals or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
2) What do I do if the John and The Locals start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the John and The Locals event. They would be happy to let you know of any changes to the John and The Locals event.
3) I want to attend the John and The Locals event in several cities. Can I view the entire John and The Locals schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the John and The Locals tour dates to simplify your shopping experience. Just search John and The Locals or browse the concert section for John and The Locals. There you will see the John and The Locals schedule listed and you'll find the dates that the John and The Locals event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen John and The Locals or been to a concert or alternative event then feel free to just ask one of our ticket specialists.
4) What do I do if the alternative event that I have tickets for is cancelled and no replacement John and The Locals event is scheduled?We suggest calling your ticket broker that was listed on your John and The Locals order receipt. You may need to return the John and The Locals tickets to receive a full refund. If you have received your John and The Locals tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) Why isn't my name displayed on my John and The Locals tickets?You are purchasing these John and The Locals tickets from a ticket broker who has obtained them for you from someone who couldn't attend the John and The Locals event. Since the concert venue only scans the ticket barcodes, the name on the John and The Locals ticket is irrelevant. It should not prevent you from seeing John and The Locals and experiencing the full alternative event.