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FAQ
1) Why isn't my name displayed on my John Papa Gros tickets?You are purchasing these John Papa Gros tickets from a ticket broker who has obtained them for you from someone who couldn't attend the John Papa Gros event. Since the concert venue only scans the ticket barcodes, the name on the John Papa Gros ticket is irrelevant. It should not prevent you from seeing John Papa Gros and experiencing the full alternative event.
2) How can I find concert tickets to see John Papa Gros on TicketSupply.com?Browse the concert section of the site or type John Papa Gros into the search box on the site. TicketSupply.com always offers John Papa Gros tickets at the best-price online. If you are looking for another concert or alternative event then be sure to act quickly so you find the best-priced alternative tickets and seats from our large inventory!
3) What do I do if my order for John Papa Gros tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for John Papa Gros tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the John Papa Gros order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other John Papa Gros tickets for you or we will allow you to cancel the order for a refund. When looking for alternate John Papa Gros tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
4) What do I do if the John Papa Gros event that I had tickets for is postponed and rescheduled but I cannot go?If the John Papa Gros event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the John Papa Gros tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the John Papa Gros schedule to reflect the new date. TicketSupply.com is not responsible for postponed John Papa Gros events and can not issue any refunds for these. If there is no rescheduled date and the John Papa Gros event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if I received an error message when placing my John Papa Gros ticket order?If you see an error message when you are placing your order for John Papa Gros tickets, check to make sure that the details you provided on the John Papa Gros order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.