FAQ
1) Do you provide any guarantees for my Live tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Live tickets will be authentic and that you will receive them in time to attend the Live event. If the Live tickets are hard tickets, they will be mailed to you. If Live tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) Are the listed prices for Live tickets different from their face value?In most cases, the listed price will be different from the face value of the Live tickets. The posted price for these Live tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Live tickets. Buyers may pay more or less than face value for their Live tickets.
3) What if the Live event is postponed?If the Live event is postponed, your Live tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Live tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Live tickets.
4) I purchased more than one Live ticket, are all the seats together?Unless it is clearly noted on the Live ticket notes, all of the tickets for the Live event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Live receipt.
5) Do you provide information regarding the Live?Yes, we list additional information about the Live so you can ensure that this is the alternative event that you wish to attend. You can also find more information about the concert venue. This will allow you to verify that it is the proper event before you make your Live ticket purchase.