FAQ
1) How do I print my electronic alternative tickets to see Negative Approach?You will need a printer and may need Adobe Reader (which is free) to print any Negative Approach tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
2) I think I may have received the wrong Negative Approach tickets. What do I do?It is rare that a buyer will receive the wrong Negative Approach tickets, but accidents can happen. If you believe that you have received the incorrect Negative Approach tickets, please contact the ticket broker that is listed on your Negative Approach receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Negative Approach tickets are in a better section, then the ticket broker might have decided to upgrade your Negative Approach tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Negative Approach tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
3) How can I find concert tickets to see Negative Approach on TicketSupply.com?Browse the concert section of the site or type Negative Approach into the search box on the site. TicketSupply.com always offers Negative Approach tickets at the best-price online. If you are looking for another concert or alternative event then be sure to act quickly so you find the best-priced alternative tickets and seats from our large inventory!
4) What do I do if the alternative event that I have tickets for is cancelled and no replacement Negative Approach event is scheduled?We suggest calling your ticket broker that was listed on your Negative Approach order receipt. You may need to return the Negative Approach tickets to receive a full refund. If you have received your Negative Approach tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) Can my Negative Approach tickets be sent to an address other than my billing address?Negative Approach tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Negative Approach ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Negative Approach tickets can be electronic tickets, please contact our customer support and they can help you find this information.