FAQ
1) What is the best alternative event happening now?All of our offered alternative events are outstanding but we recommend considering our Neptune tickets. These are very popular this year and buyers are purchasing our discounted Neptune tickets as soon as they are posted. Based on this popularity, you are sure to enjoy this alternative event.
2) I want to attend the Neptune event in several cities. Can I view the entire Neptune schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Neptune tour dates to simplify your shopping experience. Just search Neptune or browse the concert section for Neptune. There you will see the Neptune schedule listed and you'll find the dates that the Neptune event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Neptune or been to a concert or alternative event then feel free to just ask one of our ticket specialists.
3) What do I do if I never received or I accidentally deleted the email needed to print my Neptune tickets?If you did not receive the email needed to print your Neptune tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Neptune receipt. They can resend the Neptune tickets for you. If you are unable to find your alternative ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
4) What do I do if the Neptune start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Neptune event. They would be happy to let you know of any changes to the Neptune event.
5) How do I find the seats for Neptune tickets?On the page containing Neptune ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Neptune seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Neptune ticket notes.