FAQ
1) What do I do if the Ole 60 event that I had tickets for is postponed and rescheduled but I cannot go?If the Ole 60 event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Ole 60 tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Ole 60 schedule to reflect the new date. TicketSupply.com is not responsible for postponed Ole 60 events and can not issue any refunds for these. If there is no rescheduled date and the Ole 60 event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if I never received or I accidentally deleted the email needed to print my Ole 60 tickets?If you did not receive the email needed to print your Ole 60 tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Ole 60 receipt. They can resend the Ole 60 tickets for you. If you are unable to find your country & folk ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) Can my Ole 60 tickets be sent to an address other than my billing address?Ole 60 tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Ole 60 ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Ole 60 tickets can be electronic tickets, please contact our customer support and they can help you find this information.
4) As a buyer of Ole 60 tickets, what are my responsibilities?TicketSupply.com requires all Ole 60 ticket buyers to review and understand that all sales are final and that Ole 60 ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any country & folk ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Ole 60 tickets will be good for the rescheduled date.
5) There isn't time to ship my Ole 60 tickets; can I get my tickets at will call?Yes, you can either get your Ole 60 tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Ole 60 ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your country & folk tickets. Note: If you are picking your Ole 60 tickets up at will call, be sure to bring your ID to the box office window.