FAQ
1) I love alternative events! What are the prices of the tickets for Onyx in my area?The prices for Onyx are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to concert and then to alternative; here you will then look for the Onyx listed. Onyx ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all Onyx tickets.
2) How do I know if the Onyx event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Onyx event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated Onyx event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
3) Where does TicketSupply.com get the Onyx tickets it offers for sale?The Onyx tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Onyx tickets are authentic and valid for entry!
4) What do I do if I never received or I accidentally deleted the email needed to print my Onyx tickets?If you did not receive the email needed to print your Onyx tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Onyx receipt. They can resend the Onyx tickets for you. If you are unable to find your alternative ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
5) There isn't time to ship my Onyx tickets; can I get my tickets at will call?Yes, you can either get your Onyx tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Onyx ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your alternative tickets. Note: If you are picking your Onyx tickets up at will call, be sure to bring your ID to the box office window.