FAQ
1) Do you provide any guarantees for my Plastic Constellations tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Plastic Constellations tickets will be authentic and that you will receive them in time to attend the Plastic Constellations event. If the Plastic Constellations tickets are hard tickets, they will be mailed to you. If Plastic Constellations tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) I think I may have received the wrong Plastic Constellations tickets. What do I do?It is rare that a buyer will receive the wrong Plastic Constellations tickets, but accidents can happen. If you believe that you have received the incorrect Plastic Constellations tickets, please contact the ticket broker that is listed on your Plastic Constellations receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Plastic Constellations tickets are in a better section, then the ticket broker might have decided to upgrade your Plastic Constellations tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Plastic Constellations tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
3) What do I do if my order for Plastic Constellations tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Plastic Constellations tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Plastic Constellations order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Plastic Constellations tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Plastic Constellations tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
4) How do I find the seats for Plastic Constellations tickets?On the page containing Plastic Constellations ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Plastic Constellations seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Plastic Constellations ticket notes.
5) How do I find parking information, security procedures, and the Plastic Constellations gate opening times for the venue?The best way to get the most accurate and updated Plastic Constellations event details is to contact venue directly. A alternative representative will be able to direct you to find more information about parking and any relevant security details for the Plastic Constellations event. The representative will also be able to provide you with the Plastic Constellations gate/door opening times. In most cases, this Plastic Constellations event information will also be available on the venues web site.