FAQ
1) As a buyer of Poison Girlfriend tickets, what are my responsibilities?TicketSupply.com requires all Poison Girlfriend ticket buyers to review and understand that all sales are final and that Poison Girlfriend ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any alternative ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Poison Girlfriend tickets will be good for the rescheduled date.
2) I think I may have received the wrong Poison Girlfriend tickets. What do I do?It is rare that a buyer will receive the wrong Poison Girlfriend tickets, but accidents can happen. If you believe that you have received the incorrect Poison Girlfriend tickets, please contact the ticket broker that is listed on your Poison Girlfriend receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Poison Girlfriend tickets are in a better section, then the ticket broker might have decided to upgrade your Poison Girlfriend tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Poison Girlfriend tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.
3) Why are there sometimes fees charged for picking up Poison Girlfriend tickets?Last minute Poison Girlfriend orders may be subject to an additional fee because of the logistics of getting your Poison Girlfriend tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) What do I do if the Poison Girlfriend start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Poison Girlfriend event. They would be happy to let you know of any changes to the Poison Girlfriend event.
5) What do I do if I received an error message when placing my Poison Girlfriend ticket order?If you see an error message when you are placing your order for Poison Girlfriend tickets, check to make sure that the details you provided on the Poison Girlfriend order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.