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FAQ
1) How do I find the seats for Surf Hat tickets?On the page containing Surf Hat ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Surf Hat seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Surf Hat ticket notes.
2) Can my Surf Hat tickets be sent to an address other than my billing address?Surf Hat tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Surf Hat ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Surf Hat tickets can be electronic tickets, please contact our customer support and they can help you find this information.
3) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Surf Hat"). Or, you can locate all performers at a particular concert venue and choose that way.
4) How can I find concert tickets to see Surf Hat on TicketSupply.com?Browse the concert section of the site or type Surf Hat into the search box on the site. TicketSupply.com always offers Surf Hat tickets at the best-price online. If you are looking for another concert or alternative event then be sure to act quickly so you find the best-priced alternative tickets and seats from our large inventory!
5) I think I may have received the wrong Surf Hat tickets. What do I do?It is rare that a buyer will receive the wrong Surf Hat tickets, but accidents can happen. If you believe that you have received the incorrect Surf Hat tickets, please contact the ticket broker that is listed on your Surf Hat receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the Surf Hat tickets are in a better section, then the ticket broker might have decided to upgrade your Surf Hat tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Surf Hat tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.