FAQ
1) What do I do if the The 400 Unit start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the The 400 Unit event. They would be happy to let you know of any changes to the The 400 Unit event.
2) Help!!! I lost my The 400 Unit tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your The 400 Unit tickets. You can contact the ticket broker to see if he or she can have the venue resend the The 400 Unit tickets. However, there are no guarantees so it is important that you keep the The 400 Unit tickets safe once you receive them. You can find your The 400 Unit ticket broker's information on your receipt that was emailed to you.
3) Why isn't my name displayed on my The 400 Unit tickets?You are purchasing these The 400 Unit tickets from a ticket broker who has obtained them for you from someone who couldn't attend the The 400 Unit event. Since the concert venue only scans the ticket barcodes, the name on the The 400 Unit ticket is irrelevant. It should not prevent you from seeing The 400 Unit and experiencing the full alternative event.
4) What do I do if the alternative event that I have tickets for is cancelled and no replacement The 400 Unit event is scheduled?We suggest calling your ticket broker that was listed on your The 400 Unit order receipt. You may need to return the The 400 Unit tickets to receive a full refund. If you have received your The 400 Unit tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) What is the best alternative event happening now?All of our offered alternative events are outstanding but we recommend considering our The 400 Unit tickets. These are very popular this year and buyers are purchasing our discounted The 400 Unit tickets as soon as they are posted. Based on this popularity, you are sure to enjoy this alternative event.