FAQ
1) I bought Victor Jones tickets but now I don't want to go. How do I cancel my order?Unfortunately, because alternative tickets are a one-of-a-kind item our Victor Jones ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) What do I do if I never received or I accidentally deleted the email needed to print my Victor Jones tickets?If you did not receive the email needed to print your Victor Jones tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Victor Jones receipt. They can resend the Victor Jones tickets for you. If you are unable to find your alternative ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) Are the listed prices for Victor Jones tickets different from their face value?In most cases, the listed price will be different from the face value of the Victor Jones tickets. The posted price for these Victor Jones tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Victor Jones tickets. Buyers may pay more or less than face value for their Victor Jones tickets.
4) How do I find the seats for Victor Jones tickets?On the page containing Victor Jones ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Victor Jones seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Victor Jones ticket notes.
5) Can my Victor Jones tickets be sent to an address other than my billing address?Victor Jones tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Victor Jones ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Victor Jones tickets can be electronic tickets, please contact our customer support and they can help you find this information.