FAQ
1) What do I do if my order for ZEP tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for ZEP tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the ZEP order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other ZEP tickets for you or we will allow you to cancel the order for a refund. When looking for alternate ZEP tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
2) How can I find concert tickets to see ZEP on TicketSupply.com?Browse the concert section of the site or type ZEP into the search box on the site. TicketSupply.com always offers ZEP tickets at the best-price online. If you are looking for another concert or alternative event then be sure to act quickly so you find the best-priced alternative tickets and seats from our large inventory!
3) Do you offer discounted ZEP tickets for every city on TicketSupply.com?Yes, you can find cheap ZEP tickets on TicketSupply.com for all venues. A huge selection of concert tickets is available for ZEP and all other alternative events. You can view the entire inventory of tickets on our web site, including those for concert events or just for ZEP. You can also buy ZEP tickets directly from TicketSupply.com with ease.
4) What do I do if the alternative event that I have tickets for is cancelled and no replacement ZEP event is scheduled?We suggest calling your ticket broker that was listed on your ZEP order receipt. You may need to return the ZEP tickets to receive a full refund. If you have received your ZEP tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) What do I do if I never received or I accidentally deleted the email needed to print my ZEP tickets?If you did not receive the email needed to print your ZEP tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your ZEP receipt. They can resend the ZEP tickets for you. If you are unable to find your alternative ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.