FAQ
1) I think I may have received the wrong Biola Eagles tickets. What do I do?It is rare that a buyer will receive the wrong Biola Eagles tickets, but accidents can happen. If you believe that you have received the incorrect Biola Eagles tickets, please contact the ticket broker that is listed on your Biola Eagles receipt and provide your order number. Please note that your name isn't always the name on the basketball tickets and that isn't a problem, those are your sports tickets. If the Biola Eagles tickets are in a better section, then the ticket broker might have decided to upgrade your Biola Eagles tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Biola Eagles tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on basketball tickets so you should not have any concerns.
2) What if I don't know which sports event I want to see?If you like sports events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Biola Eagles"). Or, you can locate all performers at a particular sports venue and choose that way.
3) I ordered my Biola Eagles tickets. When will they ship?Once you have ordered your Biola Eagles tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Biola Eagles tickets using the website link and/or contact your ticket broker for more information. We guarantee that your basketball tickets will arrive in time for the Biola Eagles event!
4) How are Biola Eagles ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Biola Eagles tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Biola Eagles ticket prices.
5) What do I do if I never received or I accidentally deleted the email needed to print my Biola Eagles tickets?If you did not receive the email needed to print your Biola Eagles tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Biola Eagles receipt. They can resend the Biola Eagles tickets for you. If you are unable to find your basketball ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your sports ticket experience is as easy and worry-free as possible.