FAQ
1) What do I do if the Cal State East Bay Pioneers event that I had tickets for is postponed and rescheduled but I cannot go?If the Cal State East Bay Pioneers event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Cal State East Bay Pioneers tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Cal State East Bay Pioneers schedule to reflect the new date. TicketSupply.com is not responsible for postponed Cal State East Bay Pioneers events and can not issue any refunds for these. If there is no rescheduled date and the Cal State East Bay Pioneers event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Cal State East Bay Pioneers tickets has not been confirmed by the ticket broker?If the basketball ticket broker has not confirmed your order for Cal State East Bay Pioneers tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Cal State East Bay Pioneers order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Cal State East Bay Pioneers tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Cal State East Bay Pioneers tickets, we will try to find those with a similar price and location. However, supply and demand for basketball events dictate price and location so there are no guarantees.
3) How do I know if the Cal State East Bay Pioneers event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Cal State East Bay Pioneers event, contact the venue to see if the event has been postponed or cancelled. The sports venue will have the most updated Cal State East Bay Pioneers event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
4) I bought Cal State East Bay Pioneers tickets but now I don't want to go. How do I cancel my order?Unfortunately, because basketball tickets are a one-of-a-kind item our Cal State East Bay Pioneers ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
5) Are the listed prices for Cal State East Bay Pioneers tickets different from their face value?In most cases, the listed price will be different from the face value of the Cal State East Bay Pioneers tickets. The posted price for these Cal State East Bay Pioneers tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Cal State East Bay Pioneers tickets. Buyers may pay more or less than face value for their Cal State East Bay Pioneers tickets.