FAQ
1) What do I do if the Cal State Monterey Bay Otters event that I had tickets for is postponed and rescheduled but I cannot go?If the Cal State Monterey Bay Otters event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Cal State Monterey Bay Otters tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Cal State Monterey Bay Otters schedule to reflect the new date. TicketSupply.com is not responsible for postponed Cal State Monterey Bay Otters events and can not issue any refunds for these. If there is no rescheduled date and the Cal State Monterey Bay Otters event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if I never received or I accidentally deleted the email needed to print my Cal State Monterey Bay Otters tickets?If you did not receive the email needed to print your Cal State Monterey Bay Otters tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Cal State Monterey Bay Otters receipt. They can resend the Cal State Monterey Bay Otters tickets for you. If you are unable to find your tennis ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your sports ticket experience is as easy and worry-free as possible.
3) What do I do if my order for Cal State Monterey Bay Otters tickets has not been confirmed by the ticket broker?If the tennis ticket broker has not confirmed your order for Cal State Monterey Bay Otters tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Cal State Monterey Bay Otters order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Cal State Monterey Bay Otters tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Cal State Monterey Bay Otters tickets, we will try to find those with a similar price and location. However, supply and demand for tennis events dictate price and location so there are no guarantees.
4) I purchased more than one Cal State Monterey Bay Otters ticket, are all the seats together?Unless it is clearly noted on the Cal State Monterey Bay Otters ticket notes, all of the tickets for the Cal State Monterey Bay Otters event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Cal State Monterey Bay Otters receipt.
5) What if the Cal State Monterey Bay Otters event is postponed?If the Cal State Monterey Bay Otters event is postponed, your Cal State Monterey Bay Otters tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Cal State Monterey Bay Otters tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Cal State Monterey Bay Otters tickets.