FAQ
1) Why are there sometimes fees charged for picking up Cincinnati Bearcats tickets?Last minute Cincinnati Bearcats orders may be subject to an additional fee because of the logistics of getting your Cincinnati Bearcats tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) How do I find parking information, security procedures, and the Cincinnati Bearcats gate opening times for the venue?The best way to get the most accurate and updated Cincinnati Bearcats event details is to contact venue directly. A basketball representative will be able to direct you to find more information about parking and any relevant security details for the Cincinnati Bearcats event. The representative will also be able to provide you with the Cincinnati Bearcats gate/door opening times. In most cases, this Cincinnati Bearcats event information will also be available on the venues web site.
3) What do I do if my order for Cincinnati Bearcats tickets has not been confirmed by the ticket broker?If the basketball ticket broker has not confirmed your order for Cincinnati Bearcats tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Cincinnati Bearcats order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Cincinnati Bearcats tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Cincinnati Bearcats tickets, we will try to find those with a similar price and location. However, supply and demand for basketball events dictate price and location so there are no guarantees.
4) What do I do if the Cincinnati Bearcats start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the sports venue to determine the correct start time for the Cincinnati Bearcats event. They would be happy to let you know of any changes to the Cincinnati Bearcats event.
5) As a buyer of Cincinnati Bearcats tickets, what are my responsibilities?TicketSupply.com requires all Cincinnati Bearcats ticket buyers to review and understand that all sales are final and that Cincinnati Bearcats ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any basketball ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Cincinnati Bearcats tickets will be good for the rescheduled date.