FAQ
1) How do I find the seats for Prewn tickets?On the page containing Prewn ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Prewn seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Prewn ticket notes.
2) Why are there sometimes fees charged for picking up Prewn tickets?Last minute Prewn orders may be subject to an additional fee because of the logistics of getting your Prewn tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
3) How do I find parking information, security procedures, and the Prewn gate opening times for the venue?The best way to get the most accurate and updated Prewn event details is to contact venue directly. A alternative representative will be able to direct you to find more information about parking and any relevant security details for the Prewn event. The representative will also be able to provide you with the Prewn gate/door opening times. In most cases, this Prewn event information will also be available on the venues web site.
4) What do I do if my order for Prewn tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for Prewn tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Prewn order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Prewn tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Prewn tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
5) What do I do if the Prewn start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Prewn event. They would be happy to let you know of any changes to the Prewn event.