FAQ
1) What do I do if my order for IPFW Mastodons tickets has not been confirmed by the ticket broker?If the basketball ticket broker has not confirmed your order for IPFW Mastodons tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the IPFW Mastodons order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other IPFW Mastodons tickets for you or we will allow you to cancel the order for a refund. When looking for alternate IPFW Mastodons tickets, we will try to find those with a similar price and location. However, supply and demand for basketball events dictate price and location so there are no guarantees.
2) What do I do if I never received or I accidentally deleted the email needed to print my IPFW Mastodons tickets?If you did not receive the email needed to print your IPFW Mastodons tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your IPFW Mastodons receipt. They can resend the IPFW Mastodons tickets for you. If you are unable to find your basketball ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your sports ticket experience is as easy and worry-free as possible.
3) Are the listed prices for IPFW Mastodons tickets different from their face value?In most cases, the listed price will be different from the face value of the IPFW Mastodons tickets. The posted price for these IPFW Mastodons tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the IPFW Mastodons tickets. Buyers may pay more or less than face value for their IPFW Mastodons tickets.
4) How do I find the seats for IPFW Mastodons tickets?On the page containing IPFW Mastodons ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the IPFW Mastodons seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the IPFW Mastodons ticket notes.
5) Can my IPFW Mastodons tickets be sent to an address other than my billing address?IPFW Mastodons tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some IPFW Mastodons ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific IPFW Mastodons tickets can be electronic tickets, please contact our customer support and they can help you find this information.