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FAQ
1) What do I do if the basketball event that I have tickets for is cancelled and no replacement South Carolina Gamecocks event is scheduled?We suggest calling your ticket broker that was listed on your South Carolina Gamecocks order receipt. You may need to return the South Carolina Gamecocks tickets to receive a full refund. If you have received your South Carolina Gamecocks tickets electronically, you do not need to return them. The basketball ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) What do I do if I received an error message when placing my South Carolina Gamecocks ticket order?If you see an error message when you are placing your order for South Carolina Gamecocks tickets, check to make sure that the details you provided on the South Carolina Gamecocks order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
3) Is there a way for me to verify that my South Carolina Gamecocks tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for South Carolina Gamecocks, or any other, tickets. However, TicketSupply.com verifies that all South Carolina Gamecocks tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
4) What do I do if my order for South Carolina Gamecocks tickets has not been confirmed by the ticket broker?If the basketball ticket broker has not confirmed your order for South Carolina Gamecocks tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the South Carolina Gamecocks order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other South Carolina Gamecocks tickets for you or we will allow you to cancel the order for a refund. When looking for alternate South Carolina Gamecocks tickets, we will try to find those with a similar price and location. However, supply and demand for basketball events dictate price and location so there are no guarantees.
5) I purchased more than one South Carolina Gamecocks ticket, are all the seats together?Unless it is clearly noted on the South Carolina Gamecocks ticket notes, all of the tickets for the South Carolina Gamecocks event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your South Carolina Gamecocks receipt.