FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Temple Owls tickets?If you did not receive the email needed to print your Temple Owls tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Temple Owls receipt. They can resend the Temple Owls tickets for you. If you are unable to find your basketball ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your sports ticket experience is as easy and worry-free as possible.
2) What do I do if the Temple Owls event that I had tickets for is postponed and rescheduled but I cannot go?If the Temple Owls event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Temple Owls tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Temple Owls schedule to reflect the new date. TicketSupply.com is not responsible for postponed Temple Owls events and can not issue any refunds for these. If there is no rescheduled date and the Temple Owls event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Temple Owls tickets has not been confirmed by the ticket broker?If the basketball ticket broker has not confirmed your order for Temple Owls tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Temple Owls order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Temple Owls tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Temple Owls tickets, we will try to find those with a similar price and location. However, supply and demand for basketball events dictate price and location so there are no guarantees.
4) Do you have Temple Owls event tickets?Yes, TicketSupply.com offers tickets for Temple Owls at the lowest prices available. You can easily search our site by typing "Temple Owls" in the search box. Or you can browse to that page directly by visiting sports and then clicking basketball. This will allow you to view the entire inventory of low-priced Temple Owls tickets; you can even view seat information for each Temple Owls ticket, which allows you to make the most informed purchasing decision to see your basketball event!
5) What do I do if I received an error message when placing my Temple Owls ticket order?If you see an error message when you are placing your order for Temple Owls tickets, check to make sure that the details you provided on the Temple Owls order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.