FAQ
1) Do you provide any guarantees for my Your Neighbors tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Your Neighbors tickets will be authentic and that you will receive them in time to attend the Your Neighbors event. If the Your Neighbors tickets are hard tickets, they will be mailed to you. If Your Neighbors tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) Is there a guarantee for the delivery of your Your Neighbors tickets?You will be notified of the approximate ship date after you order. Typically Your Neighbors tickets are shipped within 1 business day but there may be cases where the alternative tickets are not shipped right away. We guarantee that your Your Neighbors tickets will arrive to you in time for the event. If it is not possible to get your Your Neighbors tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the alternative event.
3) Why isn't my name displayed on my Your Neighbors tickets?You are purchasing these Your Neighbors tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Your Neighbors event. Since the concert venue only scans the ticket barcodes, the name on the Your Neighbors ticket is irrelevant. It should not prevent you from seeing Your Neighbors and experiencing the full alternative event.
4) Can I select my own seats for the Your Neighbors event?Yes, you can! View our inventory of Your Neighbors tickets and select the seat with a price that fits your budget. Our selection of alternative tickets are updated frequently, so check our site often if you do not initially find a Your Neighbors seat that meets your price requirements. We offer the lowest prices around so you are bound to find good alternative seats to see Your Neighbors in your location.
5) Why are there sometimes fees charged for picking up Your Neighbors tickets?Last minute Your Neighbors orders may be subject to an additional fee because of the logistics of getting your Your Neighbors tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.