FAQ
1) What do I do if the Jacksonville State Gamecocks event that I had tickets for is postponed and rescheduled but I cannot go?If the Jacksonville State Gamecocks event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Jacksonville State Gamecocks tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Jacksonville State Gamecocks schedule to reflect the new date. TicketSupply.com is not responsible for postponed Jacksonville State Gamecocks events and can not issue any refunds for these. If there is no rescheduled date and the Jacksonville State Gamecocks event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) Is there a way for me to verify that my Jacksonville State Gamecocks tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Jacksonville State Gamecocks, or any other, tickets. However, TicketSupply.com verifies that all Jacksonville State Gamecocks tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
3) What do I do if I never received or I accidentally deleted the email needed to print my Jacksonville State Gamecocks tickets?If you did not receive the email needed to print your Jacksonville State Gamecocks tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Jacksonville State Gamecocks receipt. They can resend the Jacksonville State Gamecocks tickets for you. If you are unable to find your basketball ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your sports ticket experience is as easy and worry-free as possible.
4) Who determines the face value of my Jacksonville State Gamecocks ticket?The artist, venue, or promoter determines the face value of your Jacksonville State Gamecocks ticket. TicketSupply.com does not play any role in determining face values of Jacksonville State Gamecocks or other tickets. Additional charges that may be included in sports tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
5) Why isn't my name displayed on my Jacksonville State Gamecocks tickets?You are purchasing these Jacksonville State Gamecocks tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Jacksonville State Gamecocks event. Since the sports venue only scans the ticket barcodes, the name on the Jacksonville State Gamecocks ticket is irrelevant. It should not prevent you from seeing Jacksonville State Gamecocks and experiencing the full basketball event.