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FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Southern Methodist (SMU) Mustangs tickets?If you did not receive the email needed to print your Southern Methodist (SMU) Mustangs tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Southern Methodist (SMU) Mustangs receipt. They can resend the Southern Methodist (SMU) Mustangs tickets for you. If you are unable to find your basketball ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your sports ticket experience is as easy and worry-free as possible.
2) Can my Southern Methodist (SMU) Mustangs tickets be sent to an address other than my billing address?Southern Methodist (SMU) Mustangs tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Southern Methodist (SMU) Mustangs ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Southern Methodist (SMU) Mustangs tickets can be electronic tickets, please contact our customer support and they can help you find this information.
3) Do you provide any guarantees for my Southern Methodist (SMU) Mustangs tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Southern Methodist (SMU) Mustangs tickets will be authentic and that you will receive them in time to attend the Southern Methodist (SMU) Mustangs event. If the Southern Methodist (SMU) Mustangs tickets are hard tickets, they will be mailed to you. If Southern Methodist (SMU) Mustangs tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
4) Is there a guarantee for the delivery of your Southern Methodist (SMU) Mustangs tickets?You will be notified of the approximate ship date after you order. Typically Southern Methodist (SMU) Mustangs tickets are shipped within 1 business day but there may be cases where the basketball tickets are not shipped right away. We guarantee that your Southern Methodist (SMU) Mustangs tickets will arrive to you in time for the event. If it is not possible to get your Southern Methodist (SMU) Mustangs tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the basketball event.
5) Why are there sometimes fees charged for picking up Southern Methodist (SMU) Mustangs tickets?Last minute Southern Methodist (SMU) Mustangs orders may be subject to an additional fee because of the logistics of getting your Southern Methodist (SMU) Mustangs tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.